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A Message To Our Teams and Partners Regarding Recent Phone Attacks

Friends-

As many have seen, there has been several attacks against major network phone carriers worldwide. Some have made national news, and I wanted to share a bit briefly.

If you were effected, customer or not-customer, and have questions or need help— please let us know. We are here for you at help@smpl.co 24/7 or 805-500-smpl. (805-500-7675)

About two weeks ago, a large Canadian Phone Provider experienced a DDOS attack that severely impacted their customers. Over the past week, these attacks and ransom requests have continued. If you choose to reach more about the attack, I have linked below for more details.

Our entire company immediately mobilized and began working around the clock, and deployed a number of changes to our infrastructures. At present, I will keep the changes private for your safety. I am deeply appreciative to our staff, partners, and industry friends as we work together.

With these security changes implanted last week, we have remained stable. However, industry leaders like Bandwidth, Iristel, RingCentral, 8×8, GoToConnect, Grasshopper, and others have been seeing multi-day outages. Competition keeps us different, and we wish them all the best.

While attacks and outages are painful, this one is especially so for the US and Canada. We appreciate your support and patience, and please know that we’re doing everything we can to be of service at this time.

Chris Meadows
Found, CEO
smpl

🔗 Bandwidth
🔗 LogMeIn
🔗 ZDNet

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