Quote
0

Meet Our Concierge Team

Freindly help always nearby. Say hello!

Concierge Support

Enjoy a better customer service experience with our new Concierge team. One call for help, training, billing, and more.

Bountiful Tutorials

Learn more about features on your own time, and explore more about how each features work with our friendly tutorials.

Easy Porting

Bringing your number to SimpleVoice is easy. Simply complete the porting form below, and our Concierge Team will handle from there.

Our Concierge Support is available 7:30am to 4:00pm PST, Monday to Friday

How May We Help?

Our friendly Concierge Support is excited to help. Call us anytime, send us a message, or schedule an appointment at your convenience.

Give our Concierge Team a ring for any sales or support.

Toll-Free:
(844) 404-smpl

Local/International:
(949) 682-5900

Send us message or update a ticket by sending us an email.

Email:
help@smpl.co

Tickets:
help.smpl.co

Request a demo and schedule training when it suits you.

Submit a porting request to bring any number to SimpleVoice.

Submit New Port or learn more about porting here.

FAQ’s

Popular questions and simple answers

Can I use my own phones?

Generally yes. Some phone companies lock their phones and older phone may require an adapter. Contact us with brand and model number of your phone, and we’d be happy to help determine with you.

What if I call internationally?

We include free calling to anywhere in the USA, Canada, and Puerto Rico. If you enable international calling and call a different country, we’ll charge a per-minute rate on your next bill. International rates can be found here, and vary by destination.

Can I upgrade my account?

Yes, you can easily upgrade your account and add add-ons at anytime. Simply contact our Concierge Team for assistance and activation.

Are there contracts?

We offer a variety of different types of accounts from month-to-month to multi-year terms for discounts.

Do you offer on-site assistance?

Yes, we offer personalized set-up and support on-site with our network of certified and insured local consultants. Our consultants are trained and matching with one our Concierge Team during your appointment to ensure the best and most efficient service and support. Contact our Concierge Team to schedule an appointment.

Can I bring my existing numbers?

Yes, we’ll gladly help you port your existing number to us for free. This process usually takes a week or two, and we’ll offer a temporary number if you need to immediately forward calls to our service.

System Status

Learn about known and open issues, with real-time status updates. We also post upcoming maintenance and updates here.

View Status
Documentation

Visit our Concierge Center for tutorials, step-by-step Documentation, and manage new or open support requests.

Help Center
Webinars

Join us for open and free live tutorials with our Monthly Webinars. We cover new features, common requests, and more.

Events
Privacy Settings
We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy
Youtube
Consent to display content from Youtube
Vimeo
Consent to display content from Vimeo
Google Maps
Consent to display content from Google
Spotify
Consent to display content from Spotify
Sound Cloud
Consent to display content from Sound
Get a Quote
Cart Overview