Call and Contact Center

Built for small and large contact centers, and their teams.

Inbound Queues

Get real-time alerts of network or internet issues, and experience great follow-up with any outage or issue.

Whisper and Monitoring

Have the piece of mind that your network has all the enterprise security features you need, and is fully managed.

Advanced Statistics

Never worry about WiFi speed or coverage again. With managed WiFi you can offer great Guest WiFi, Social Login, and more.

A great price for all the security and network you need.

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Call Center Advanced

Features included in Call Center Advanced

Cloud-based Dashboard

Manage all of these features and your devices in one simple powerful cloud portal.


Expertly secure your business network with advanced Firewall controls and rule customizations.

Multi-Location Ready

Our solutions are built for multi-locations out of the box, which makes managing simple.

Router, Switches, and WiFi

Securely manage and control all network devices and hardware down to the port.



Alerts and Monitoring

Get real-time outage and issue alerts for your network health, logging, and security alerts.

Remote Management

Take your network with you in your pocket and access remotely via VPN and more.

Device, User Management

Manage your devices, users, and guests down to the MAC with helpful Guest Controls.

Deep Packet Inspection

See how your network is being used with DPI, and have visibility down to the packet.


  • Local Phone Numbers

  • Toll-free Phone Numbers

  • Unlimited Minutes

  • Managed Solutions

  • Multi-Layered Menus

  • Auto Attendant Menu

  • Callflows

  • Call Logs

  • Music On Hold

  • Extensions

  • Virtual Extensions

  • Worldwide Access

  • Presence and BLF

  • Call Recording *

  • Caller ID Name

  • CID Prepend

  • IP and App Phones

  • Conferences

  • Paging and Intercom

  • Analog Adapters

  • Do Not Disturb

  • Voicemail Boxes

  • Voicemail to Email

  • Fax to Email

  • Hot Desking

  • High-Def Calling

  • Call Transferring

  • Call Forwarding

  • Text to Speech

  • Directories

Call Center Basic Features

A simple plan for smaller needs.

Outage Notifications

Get real-time up and down alerts on your internet connection. When internet is restored we’ll update you.


Configure multiple internet connections to failover, or add a backup connection like LTE and Mobile data.



Logs and Alerts

Important security and access logs are stored securely in our portal for troubleshooting, compliance, and more.

Remote Management

Manage your SDN-Lite features in our convenient portal and Apps available for iOS and Android devices.

Cloud-Based Portal

All of your locations are managed in one simple portal. SDN, or Software Defined Networking, means that all of your network equipment is fully managed in our portal or app. Get real-time visibility into what’s connected to your network, device level statistics, complete port management, and enterprise-grade firewall features to keep your network secure. If our SDN portal detects an issue, an alert is instantly sent to you.

In the event of an outage, your router will failover to a backup or LTE connection. With smpl Network, you’re connectivity is secured and managed with our experts 24/7/365.


All-in-One Secure Features

If you operate a customer service team, you’ll love our Call Center Basic features. With CCB, you can add Queues and Agents to inbound calling. Place callers into intelligent queues with Rules and Routing escalations. Get smart Stats like average wait time with Agent statistics and more.


Keep your network secure with an advanced firewall.


See how your team and guests use your network, down to the packet.


Secure your network further with VLANs and VPNs.


Secure Guest Portals and easily manage and customize networks.

Enterprise WiFi Management

All of our Voice features are easily managed in our intuitive cloud-based Voice Platform portal. As an administrator, you’ll have full access to managing every feature and call experience. Additionally as a user, you’ll have access to Voicemail, Call Logs, Find-me-Follow-me, and more. You’ll have full access to the features and benefits included above.

Our Concierge Team can also train and help with any feature.

Contact Us

Grab a Personalized Free Demo and Take us for a Spin

Contact Us

SDN Network Apps


Take your calls anywhere, on WiFi or mobile data anywhere in world. Our new App let’s you call out to your customers so you never have to give out your personal number.


Use our Smpl Voice App like a second phone in your pocket. It work’s great with WiFi and data, no matter where you travel.


Use our Smpl Voice App as your primary work phone and eliminate the need for desk and conference phones.


Need help, just call or chat with our Concierge Team.

Contact us
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