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smpl-ly Managed

Specialized managed voice, IT, and network solutions for multi-location businesses.

Voice and Phone, Managed

Your business is connected by our powerful voice solutions and features, and we’ll co-pilot customizations and help anytime.

IT and Escalation, Managed

Inbound support, ticketing, and expert assistance for IT and Support related issues. We’ll also track and escalate others too.

Network and Security, Managed

Your locations are monitored 24/7 by our expert teams. We’ll track, prevent, and manage outages to their restoration.

Built for small, medium, and large business.
Tailored to you.

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Managed Features

While our solutions is tailored to you, we’ll start with these.

One Point of Contact

Your team needs only one number or email to contact, and we’ll handle the rest.

Our Experts

Our team of voice, network, and security experts take your calls and help resolve.

Inbound Routing

We’ll answer and route your calls in your name, and offer priority queues too.

Ticketing

We’ll document and managed all issues and requests in tickets.

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Voice Features

A powerful phone system and voice features for all your locations and team.

Network Support

Expert network security and monitoring from desk to WiFi for all your users.

Knowledgebase

Customize how calls to a User flow to their phones, devices, and even off-network numbers.

IT Issues

Get regular and custom reports of all managed activities, calls, and tickets.

Voice and Phone, Managed

All your team will have access and connection to our power Voice Platform for phone, menu, voicemails, contacts and more. Use desktop phones, apps, softphones, and cellular to connect with and to anyone anytime. With all the features you need, our Managed team will expertly help activate, setup, customize, and support any issues you have. 

Learn More about Voice

IT and Escalation, Managed

Imagine calling tech support and enjoying it. With our Managed Solutions we’ll work as your own team to take, track, and help resolve isssue.

TIER 1, 2, AND 3

Issues are worked by priority and severity.

ESCALATION

We’ll build support paths that follow your SOPs.

HELP DESK

Requests and issues are tracked and documented.

RESOLUTION

We help work issues and requests to resolution.

Network and Security, Managed

All of our Voice features are easily managed in our intuitive cloud-based Voice Platform portal. As an administrator, you’ll have full access to managing every feature and call experience. Additionally as an user, you’ll have access to Voicemail, Call Logs, Find-me-Follow-me, and more. You’ll have full access to the features and benefits included above.

Our Concierge Team can also train and help with any feature. 

Learn more about Network
HUMAN POWERED SUPPORT

Need help, just call or chat with our Concierge Team.

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