smpl-ly Managed

Specialized managed voice, IT, and network solutions for multi-location businesses.

Voice and Phone, Managed

Your business is connected by our powerful voice solutions and features, and we’ll co-pilot customizations and help anytime.

IT and Escalation, Managed

Inbound support, ticketing, and expert assistance for IT and Support related issues.

Network and Security, Managed

Your locations are monitored 24/7 by our expert team. We’ll track, prevent, and manage outages to their restoration.

Built for small, medium, and large businesses.
Tailored to you.

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Managed Features

While our solutions are tailored to you, we’ll start with these..

One Point of Contact

Your team can contact us via phone or email, and we’ll handle the rest.

Our Experts

Our team of voice, network, and security experts take your calls and help resolve issues.

Inbound Routing

We’ll answer and route your calls in your name, and offer priority queues.

Ticketing

We’ll document and manage all issues and requests via tickets.

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Voice Features

A powerful phone system and voice features for your entire team no matter where they may be.

Network Support

Expert network security and monitoring from desk to WiFi for all your users.

Knowledge-base

Customize how calls to a User flow to their phones, devices, and even off-network numbers.

IT Issues

Get regular and custom reports of all managed activities, calls, and tickets.

Voice and Phone, Managed

All your team will have access and connection to our powerful Voice Platform for phone, menu, voicemails, contacts and more. Use desktop phones, apps, softphones, and cellular to connect with and to anyone anytime. With all the features you need, our Managed team will expertly help activate, setup, customize, and support any issues you have.

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IT and Escalation, Managed

Imagine calling tech support and enjoying it. With our Managed Solutions we’ll work as your own team to take, track, and help resolve issues.

TIER 1, 2, AND 3

Issues are worked by priority and severity.

ESCALATION

We’ll build support paths that follow your SOPs.

HELP DESK

Requests and issues are tracked and documented.

RESOLUTION

We help work issues and requests to resolution.

Network and Security, Managed

All of our Voice features are easily managed in our intuitive cloud-based Voice Platform portal. As an administrator, you’ll have full access to managing every feature and call experience. Additionally as a user, you’ll have access to Voicemail, Call Logs, Find-me-Follow-me, and more. You’ll have full access to the features and benefits included above.

Our Concierge Team can also train and help with any feature.

Learn more about Network

smpl-ly Managed

Voice and Phone, Managed

IT and Escalation, Managed

Network and Security, Managed