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Additional help, contact us anytime:
 📫help@smpl.co ☎️(844) 404-smpl

How does smpl Mtgs work?

Once you installed the app and allowed all permissions to access you can simply enter a room name into
the room field and you have just created your first conference. Then once in the meeting, you can open
the menu using the 3 dots button at the bottom, then select “Invite others” to share the meeting details
with others.

You should reach out to the organizer of that conference and get a room name to join.

Can't activate my camera, or microphone.

It sounds like a permission issue on the device. Can you please double check if you gave all the
permissions to the app that it needs? The easiest way is to go to the device settings section of the
phone, find the smpl Mtgs application, and turn all permissions on. On Android you may also need to go
into “Apps and notifications” after opening Settings.

How do I invite others to my meeting?

Once in the meeting, you can open the menu using the 3 dots button at the bottom, then select “Invite
others” to share the meeting details with others.

How do I use smpl Mtgs on Windows/Mac?

smpl Mtgs is mainly a web based app, so on any other desktop operating systems, you can just navigate to
https://mtgs.smpl.co using a Google Chrome browser and you’re good to go – no need to download anything.

What is the password?

If you are prompted with a password when joining a conference, then you should reach out either to other
participants in the conference, because they might have locked the conference, or to the IT
administrator of your employer/school, because they must have set up a company/school-wide password for all conferences.

How can I delete a room?

You don’t need to delete a room, as smpl Mtgs meeting rooms get deleted as soon as everyone leaves them. If
you want to remove it from your app home screen too, you can just swipe left on the name and it will offer you to delete the entry.

How can I change my profile picture?

smpl Mtgs uses the free Gravatar service (https://en.gravatar.com/). If you sign up for that service with
the email address you set up in the smpl Mtgs application, and set an avatar there, smpl Mtgs will show
that profile photo in your next conference.

Someone entered my meeting I didn’t know.

Next time you can try using the “Room lock” feature. Using Room lock, you can set a simple password that you share with others in the conference (for the unlikely case they got dropped from the conference), so
the only people who know that password can join your conference.

I cannot join the meeting / it randomly disconnects

We occasionally experience some exceptionally heavy load and intermittent issues may happen. We suggest you try again a bit later, if possible. If the problem persists, please reach out to us via email:

I have other problems with the app.

In this case please reach out to us via email: help@smpl.co
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