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Features

All the voice and phone features you need in one simple portal.

Simple Pricing

With our tiered pricing plans, you can choose the features that’s are right fit for your business. Add-ons are also available if you need more.

Smartphone Apps

Add a SimpleVoice line to your smartphone and tablet. Make and receive all your calls from whereever you are.

Cloud Platforms

All of your phones and features connect and are managed in our Geo-redundant cloud-based Voice and SDN Platform.

Test drive any feature with our Conierge Team.

View pricing

Standard Plan Features

These features are included in our Standard Plan.

Cloud-based Platform

Manage all of these features and your phone devices in our powerful cloud portal.

Provisioning

Instantly update, configure, reboot, and control phones with our included Provisioning.

Voicemail

Let callers leave you a message, and receive an instant audio file in your email.

SmartPBX

Easily manage your business phones, features, and settings in one simple window.

Groups

Add multiple Users to Groups for custom group ringing, music on hold, voicemail and more.

User Portal

Allow your users to login and manage their voicemail, call logs, and Find-me-Follow-me.

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Faxing

Send and receive faxes as a company, a group, or add a personal FaxBox for any User.

Time of Day

Easily route your callers based on day, time, and holidays to any call experience or feature.

Find Me, Follow Me

Customize how calls to a User flow to their phones, devices, and even off-network numbers.

Menu

Add automated Menus for letting callers choose an option for different call experiences.

Devices

Add devices for use with Platform from IP Phones, Apps, Landlines, Fax and more.

Conference

Meet and greet with your own Conferences. Secure with PINs, and other helpful features.

Plus:

  • Local Phone Numbers

  • Toll-free Phone Numbers

  • Unlimited Minutes

  • Managed Solutions

  • Multi-Layered Menus

  • Auto Attendant Menu

  • Callflows

  • Call Logs

  • Music On Hold

  • Extensions

  • Virtual Extensions

  • Worldwide Access

  • Presence and BLF

  • Call Recording *

  • Caller ID Name

  • CID Prepend

  • IP and App Phones

  • Conferences

  • Paging and Intercom

  • Analog Adapters

  • Do Not Disturb

  • Voicemail Boxes

  • Voicemail to Email

  • Fax to Email

  • Hot Desking

  • High-Def Calling

  • Call Transferring

  • Call Forwarding

  • Text to Speech

  • Directories

Advanced Plan Features

Plus our Standard Plan.

Advanced Callflows

Create expansive custom calling experiences with our drag and and drop Callflow App.

SMS Messaging

Send and receive SMS (text) and MMS messages from any number on your account.

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Call Parking

Park and Retrieve calls into virtual Parking Lots to go retrieve anywhere, plus Valet.

SDN Included

Get our Managed Network and monitoring solutions for up to 3 devices for free.

Professional Plan Features

Plus our Standard and Advanced plans.

Call Center Basic

Receive inbound calls with queues and agents, and get details call stats for callers.

Operator Console

Over 30 high quality professionally designed pre-built website concepts to choose from.

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Professional Recording

Create professional records from real voice actors for your menus and voicemail.

Priority Concierge

Get expanded SLA and Concierge Team support hours from 5am to 9pm PST.

Cloud-Based Voice Platform

All of our Voice features are easily managed in our intuitive cloud-based Voice Platform portal. As an administrator, you’ll have full access to managing every feature and call experience. Additionally as an user, you’ll have access to Voicemail, Call Logs, Find-me-Follow-me, and more. You’ll have full access to the features and benefits included above.

Our Concierge Team can also train and help with any feature. 

Pricing

Call Center Basic 

If you operate a customer service team, you’ll love our Call Center Basic features. With CCB, you can add Queues and Agents to inbound calling. Place callers into intelligent queues with Rules and Routing escalations. Get smart Stats like average wait time, with Agent statistics and more.

QUEUES

Callers are placed into Queues and rules.

CUSTOMIZED HOLD

Play custom messages and hold music as your callers wait for an Agent.

AGENTS

Each Queue has a team of assigned Agents.

ROUTING

Long hold time? Escalate and prioritize callers based on specific needs.

SimpleVoice App

WORKS EVERYWHERE

Take your calls anywhere, on WiFi or mobile data anywhere in world. Our new App let’s you call out to your customers too so you never have to give out your number.

LIKE A SECOND PHONE LINE

Use SimpleVoice App like a second phone in your pocket. It work’s great with WiFi and data, no matter where you travel.

CUT THE CORD, SAVE MORE

Use SimpleVoice App as your primary work phone and eliminate the need for desk and conference phones.

SDN: Managed Network

Our SDN (Software Define Networking) as a service feature will bring the same great Concierge Team for Support and Management to your local network. With Real-time Monitoring and complete remote management, we can take the pain out of IT and Networking. Our specialized solutions includes managing your Internet, Router, Security, WiFi, and more.

free demo
HUMAN POWERED SUPPORT

Need help, just call or chat with our Concierge Team.

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