Pricing
Help
0

Call and Contact Center

Built for small and large contact centers, and their teams.

Inbound Queues

Get real-time alerts of network or internet issues, and experience great follow-up with any outage or issue.

Whisper and Monitoring

Have the piece of mind that your network has all the enterprise security features you need, and is fully managed.

Advanced Statistics

Never worry about WiFi speed or coverage again. With managed WiFi you can offer great Guest WiFi, Social Login, and more.

A great price for all the security and network you need.

View pricing

Call Center Advanced

Features included in Call Center Advanced

Cloud-based Dashboard

Manage all of these features and your devices in one simple powerful cloud portal.

Firewall

Expertly secure your business network with advanced Firewall controls and rule customizations.

Multi-Location Ready

Our solutions are built for multi-locations out of the box, which makes managing simple.

Router, Switches, and WiFi

Securely manage and control all network devices and hardware down to the port.

.

.

Alerts and Monitoring

Get real-time outage and issue alerts for your network health, logging, and security alerts.

Remote Management

Take your network with you in your pocket and access remotely via VPN and more.

Device, User Management

Manage your devices, users, and guests down to the MAC with helpful Guest Controls.

Deep Packet Inspection

See how your network is being used with DPI, and have visibility down to the packet.

Plus:

  • Local Phone Numbers

  • Toll-free Phone Numbers

  • Unlimited Minutes

  • Managed Solutions

  • Multi-Layered Menus

  • Auto Attendant Menu

  • Callflows

  • Call Logs

  • Music On Hold

  • Extensions

  • Virtual Extensions

  • Worldwide Access

  • Presence and BLF

  • Call Recording *

  • Caller ID Name

  • CID Prepend

  • IP and App Phones

  • Conferences

  • Paging and Intercom

  • Analog Adapters

  • Do Not Disturb

  • Voicemail Boxes

  • Voicemail to Email

  • Fax to Email

  • Hot Desking

  • High-Def Calling

  • Call Transferring

  • Call Forwarding

  • Text to Speech

  • Directories

Call Center Basic Features

A simple plan for smaller needs.

Outage Notifications

Get real-time up and down alerts on your internet connection. When internet is restored we’ll update you.

Failover

Configure multiple internet connections to failover, or add a backup connection like LTE and Mobile data.

.

.

Logs and Alerts

Important security and access logs are stored securely in our portal for troubleshooting, compliance, and more.

Remote Management

Manage your SDN-Lite features in our convenient portal and Apps available for iOS and Android devices.

CONCIERGE-STYLE SUPPORT

Need help, just call or chat with our Concierge Team.

Contact us
Privacy Settings
We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy
Youtube
Consent to display content from - Youtube
Vimeo
Consent to display content from - Vimeo
Google Maps
Consent to display content from - Google
Spotify
Consent to display content from - Spotify
Sound Cloud
Consent to display content from - Sound

(844) 404-7675 • help@smpl.co

Get a Quote
Cart Overview