Get real-time alerts of network or internet issues, and experience great follow-up with any outage or issue.
Have the piece of mind that your network has all the enterprise security features you need, and is fully managed.
Never worry about WiFi speed or coverage again. With managed WiFi you can offer great Guest WiFi, Social Login, and more.
Features included in Call Center Advanced
Manage all of these features and your devices in one simple powerful cloud portal.
Expertly secure your business network with advanced Firewall controls and rule customizations.
Our solutions are built for multi-locations out of the box, which makes managing simple.
Securely manage and control all network devices and hardware down to the port.
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Get real-time outage and issue alerts for your network health, logging, and security alerts.
Take your network with you in your pocket and access remotely via VPN and more.
Manage your devices, users, and guests down to the MAC with helpful Guest Controls.
See how your network is being used with DPI, and have visibility down to the packet.
A simple plan for smaller needs.
Get real-time up and down alerts on your internet connection. When internet is restored we’ll update you.
Configure multiple internet connections to failover, or add a backup connection like LTE and Mobile data.
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Important security and access logs are stored securely in our portal for troubleshooting, compliance, and more.
Manage your SDN-Lite features in our convenient portal and Apps available for iOS and Android devices.
All of your locations are managed in one simple portal. SDN, or Software Defined Networking, means that all of your network equipment is fully managed in our portal or app. Get real-time visibility into what’s connected to your network, device level statistics, complete port management, and enterprise-grade firewall features to keep your network secure. If our SDN portal detects an issue, an alert is instantly sent to you.
In the event of an outage, your router will failover to a backup or LTE connection. With smpl Network, you’re connectivity is secured and managed with our experts 24/7/365.
If you operate a customer service team, you’ll love our Call Center Basic features. With CCB, you can add Queues and Agents to inbound calling. Place callers into intelligent queues with Rules and Routing escalations. Get smart Stats like average wait time with Agent statistics and more.
All of our Voice features are easily managed in our intuitive cloud-based Voice Platform portal. As an administrator, you’ll have full access to managing every feature and call experience. Additionally as a user, you’ll have access to Voicemail, Call Logs, Find-me-Follow-me, and more. You’ll have full access to the features and benefits included above.
Our Concierge Team can also train and help with any feature.
smpl is provider of intuitive services for phone, wireless, messaging, and expert managed services for businesses and beyond.
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