Introducing Managed Network 2.0
Since its launch a year ago, our Managed Network solution has always been about taking the “I.T.” out of managing a secure network with our customers. Many other providers have offered similar services, frequently called “SD-WAN”. In that time; however, we believe SD-WAN has become as complicated as the mission it set out to fix. We’ve reimagined the entire experience, with a keen focus on keeping it simple and powerful.
Introducing Simple SDN, our Managed Network experience redesigned for your entire network – with cloud management, WiFi, enterprise security, and more! Get Simple SDN and our Network SLA for a new, lower monthly price and complete support for your entire network.
With Simple SDN, your network and WiFi simply work out of the box.
Reminders On New Billing System
Last month we launched our all-new Bill Center with detailed invoices. With the goal to simplify phone billing and billable usage in mind, this has become a big change from how we’ve billed in the past. Customer feedback has been great, and we’ve been tweaking things since launch to improve the experience. In its first month, we’ve noted a few customer’s most frequently asked questions and thought it be worth mentioning again here:
Pay with ACH (aka E-Check)
You can now pay with your checking account.
New Payment Address
9450 SW Gemini Dr. #8835, Beaverton, OR 97008 USA
New Bill Center
You can register for our billing web portal here.
(If you need your account number, please let us know.)
Proration
Customers who previously had multiple due dates, now have one. Depending on which order, one or more of your services was prorated in January.
If you have any questions or trouble, please let us know.
Grab a Tune-up Appointment
Spring is just around the corner, and we’ll be celebrating with Personal Tune-up appointments soon! If you are new to Simple Phone Company, Tune-ups are our way to share what’s new, look over customer accounts for common issues, and offer complimentary training for every customer. It’s our way of making sure your services and experiences are always fully tuned and happy.
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